Milwaukee Plumbing & Piping, Inc.

Where do I even begin.... We live in Whitefish Bay, our home was built in 1939; over the last few years our drainage backup problems have gotten worse and worse. Milwaukee Pluming & Piping came out this time as the previous company meant well but was coming out twice a year with no improved results. Here came the bad news- once the camera was down there we were advised by Bryant (awesome) that the integrity of our drain pipe approximately 20 feet away from our home was SHOT. Like broken, other debris, murky water he couldn't see through. I received a detailed explanation of the problem from Bryant and then shortly received a call from Joe Holtz- the Project Manager. I think Joe would also admit we got really lucky to have an awesome excavator available the very next day. Who actually came to my home (Danny) the night before just to introduce himself, look at the layout of the job, and try to put me, the customer, at ease... Apologies if I am writing a novel about this experience however it warrants it. THE VERY NEXT DAY at 7AM sharp we had Danny who I already met the night before with his excavator at our home (not MKE, but I will save his review for after this one) his 2 full size dump trucks to carry away most of our old walkway which was due for replacement anyway along with Chris from MKE Plumbing and and the job got started. First was digging the eight foot trench and inspecting our pipes. Disaster.. The integrity of our drain pipes were so bad (who knows..it was 1939. They were clay for all I know) that I was advised the most practical and sensible (two very important words) would be to replace the entire drain pipe. ALSO, while we happen to have an open 8 foot trench along our front yard what else is exposed? Indeed, God awful LEAD pipes. Of course I would replace poisonous LEAD pipes with brad new PolyPEX. Our water was shut off for 1 approximately 1 full day and then turned back on the next day around noon. TAKE A LOOK AT THE PICTURES AND REMEMBER 1. DIAGNOSIS WAS MONDAY 2. WORK BEGAN AT 7AM ON TUESDAY UNTIL 8PM 3. NEW DRAIN PIPE INSTALLED, CLEAN NONLEADED WATER HOSE INSTALLED PROPERLY BY NOON ON WEDNESDAY. 4. I PRICED THE JOB WITH A FEW OTHER LOCAL COMPANIES AND NO ONE OFFERED THE SAME LEVEL OF SERVICE, CARE, AND HONESTY. My family and I would be living in a hotel right now as no one could begin the job as quickly and efficiently as Milwaukee Plumbing & Piping. I know larger companies have Project Managers- but these guys were local, they knew their business, and were extremely fair. In my opinion cost is an issue in the absence of value- we paid an unbelievably fair price for the work that was done in such a short period of time. Joe Holtz is the Project Manager- Super kind and respectful fellow. He was honest and up front about everything. Everything we discussed felt as if he would be making the same recommendations to his own family. By the way- he had WE Energies there the same day as diagnosis for line inspection, and Village inspector was there at 7am start day as well. You can have a great team in place but if they are not properly managed with the professionalism and thoughtfulness that Joe demonstrated I doubt this would have been pulled off as efficiently as it was. I purposely asked Joe for all the names of the workers who were part of this job. I am so very grateful to each an every one of them as I know this is not easy work. 1. Thank you to Joe Holtz 2. Thank you Danny (Excavator) 3. Thank you tall Brandon 4. Thank you old Brandon 5. Thank you Mustache Marcus 6. Thank you to Chris 7. Thank you Xavier the apprentice 8. Thank you Bryant who initially came out and was my first point of contact with getting me dialed into Joe Holtz Thank you Milwaukee Plumbing and Piping for your commitment to excellence and a job well done. You deserve the recognition I hope this review garners you. PS. the last picture is what my front yard looks like as of THIS MORNING.

We have used Milwaukee Plumbing for a couple of projects this year, they have been quick to schedule and responsive the people who have come out have been knowledgeable and experienced. Would recommend them to friends and family and will not hesitate to call for the next project!

Bryant was great. Arrived as scheduled, was very friendly and personable. After a quick assessment, he put our minds at ease that this would be a quick, easy, and affordable repair. He kept us updated on his progress through out his visit and completed the work in no time. I would recommend Bryant and Milwaukee Plumbing to any of my friends and family.

Scheduling was really easy and the office staff were really nice. Plumber Andrew arrived right on time, fixed two clogged sinks, installed a disposal, ran out and got a part, and fixed two leaking hose bibs all in three hours - honestly amazing. He also explained what he was doing and what to look out for in the future. We will definitely be calling them again the next time we need plumbing services.

I have used Milwaukee Plumbing years ago and was very impressed with the organization and skill of the Plumber. Milwaukee Plumbing came today to reseal a toilet. It was not a simple repair. Paul, the plumber was excellent and explained the need of restoration of the area due to a slow leak. He was very knowledgeable, helpful, and knew exactly what had to be done. Thank you Paul!

Brandon was our technician and was very knowledgeable, courteous and polite. The job he did was well done and finished faster than I thought he would. I really recommend his work and this company.

Best experience I have had with a plumbing company in some time. Professional. Friendly. Fixed our problem promptly. I'd highly recommend this company.

I had a great experience with Milwaukee Plumbing and Piping today! Andrew came and fixed the problem straight out within minutes. He was kind and knowledgeable. I appreciated all his insight.